This article aims to answer carpet cleaning FAQs you may be curious about. Let’s begin:
Our carpet cleaning FAQs should answer who are we and what we can do. Steam ‘n’ Dry Carpet Cleaning Auckland premium services evolved out of a successful company known as “High-Quality Carpet Cleaning”. In 1987, Graeme Stephens, an Auckland-based entrepreneur with a passion for customer service, founded a company advocating for high-quality carpet cleaning. His dream was to establish High Quality as the best carpet and upholstery cleaning service provider in South Auckland, North Shore, East, and West Auckland, through excellent quality and complete customer satisfaction.
This is one common question for our carpet cleaning FAQs. There is one superior type of carpet cleaning that you can choose from. One that cleans your kind of carpet fibre which is affordable and uses safe, eco-friendly chemicals.
Yes. Most homes have them around the edges of their carpeted rooms. Steam ‘n’ Dry has an exclusive edge cleaning tool that is guaranteed to remove or reduce the black filtration lines. For tricky filtration lines, it may take more than one cleaning to reduce the black edges.
Carpet cleaning reviews are important as it gives you an inside idea of the carpet cleaning you want to avail. The reason why you should read the carpet cleaning FAQs is because of service assurance. And don’t worry, and we’ve got plenty for you! Our team values customers feedback.
Check out our “Best 5-star Carpet Cleaning Reviews” in South Auckland, North Shore, East, West Auckland.
A very common question for carpet cleaning FAQs. However, the price depends on the company you use. Feel free to request a quote, and we will send it to some local suppliers for you.
No. We have separate clean and unclean water reservoirs in our trucks, and the two never come in contact. Steam ‘n’ Dry Carpet Cleaning Auckland premium services portable units also have separate water tanks. Having an upgraded automatic freshwater filling system and used a water removal system.
If that is important to you, then make sure you ask what time frame it can be cleaned the same week. To answer this, better ask one of our carpet cleaning technicians.
Steam ‘n’ Dry premium services clean synthetic fabrics including acetate, microfibre, nylon, polyester, rayon blends, and vinyl. Our professional services clean natural fabric such as cotton, cotton blends, leather, linen, and wool.
Carpets and fabrics that are not properly cleaned and maintained, have the potential to cause a variety of health problems. This specific carpet cleaning FAQs would determine how clean would you want your carpet to be.
When you get professional carpet cleaning for your home, you improve the indoor air quality of your home or work environment as well. At the same time, you extend the product lifespan of your carpet.
We can not ethically guarantee 100% stain removal because there is no carpet or upholstery that is stain-proof. We also can not guarantee the removal of non-food substances: e.g. vomit, medication, urine, makeup, filtration lines, or other staining substances. Our service cannot guarantee the removal of stains or spot removal.
A spot is a substance of food, grease, or dirt that has sticks to the carpet fibre but has not settled yet. A professional carpet cleaning service can easily remove spots. On the other hand, a stain is more advanced and may settle permanently. This requires additional treatment.
The weather outside does not affect your ability to clean your carpets, so you need not worry about cleaning on a cold rainy day. Steam ‘n’ Dry Carpet Cleaning Auckland’s equipment is to clean effectively in hot or cold weather.
Other than this question being one for carpet cleaning FAQs, this can be part of carpet care. If you are wearing street shoes, use an entry mat to remove most of the dirt before entering the house. It’s better to remove your shoes upon entering. When you encounter accidental spills on your carpet, it’s best to treat these immediately by Steam ‘n’ Dry.
Average carpet drying time after using proprietary truck-mounted equipment uses 80°C Hot Steam 5x better clean. Stain kills viral dust mites take 1-4 hours. The average drying time for upholstery is 1-2 hours. Drying times may be affected by factors beyond our control. These factors may be the type and weave of your carpet and type of equipment required to correctly complete your cleaning. Also, speciality spot removal, the application of carpet protector, and the air temperature and air circulation in your home.
People who are asthmatic or have allergies should have their carpets cleaned about every 12 months. This is a very important question in carpet cleaning FAQs. Vacuuming alone will not solve your problem. It’s best to get a professional carpet cleaning about every 12 months or so.
We move and replace most furniture such as end tables, coffee tables, chairs, and sofas. In bedrooms, we clean the traffic areas around heavy, large furniture. We do not move pianos, TVs, computers, china cabinets, and other large/fragile items if our team cannot safely move them.
We recommend our steam carpet cleaning service to almost all of our Steam ‘n’ Dry Carpet Cleaning Auckland customers. Not only does steam cleaning penetrate the fibres of the carpet for the deepest clean, but it also kills any bacteria, mites, and fungus that may be living there. This method guarantees the cleanest, most hygienic results, possible while prolonging the life of your carpet. In some circumstances, we will recommend dry cleaning, primarily when the carpet must be used immediately after cleaning.
You always make your cheque out directly to Steam ‘n’ Dry Carpet Cleaning Auckland professional services. We are a franchised system, so you may be asked to include the name of the franchise in front of Steam ‘n’ Dry Carpet Cleaning Auckland service. It would help if you never made your cheque out to the individual that has performed your cleaning. $20 charge applies to returned (NSF) cheques.
What should I expect from a premium carpet cleaning service?
At Steam ‘n’ Dry Carpet Cleaning Auckland, we guarantee the highest standards of quality carpet cleaning during and after every job:
All jobs are cash on delivery. For the safety of our employees, our preferred payment methods are secured options such as Visa, Mastercard, American Express, or cheque. If you wish to pay by cash, the exact change would be appreciated as our technicians do not carry cash floats.
With our Steam ‘n’ Dry Carpet Cleaning Auckland professional services latest technology, it doesn’t take long. A good rule of thumb is to allow about 30 minutes per room. Thus, it depends on the size of the room, the amount of furniture moved, age and condition of the carpet, and stain removal. Rest assured that we will get the job done quickly and efficiently, so you can use your living space or office as soon as possible.
Before Steam ‘n’ Dry Carpet Cleaning Auckland service arrival, we ask that you move any breakables safely out of the cleaning area. It will then be followed by a thorough vacuum of the carpeting.
At Steam ‘n’ Dry Carpet Cleaning Auckland, we recommend that you have your carpets professionally steam cleaned once a year. Most carpet manufacturers recommend this too. That said, cleaning requirements can vary significantly from home to home. If you have kids and pets, you may want to consider cleaning twice a year. While if you live alone or with another adult, then once every couple of years may be sufficient. Try to think of it as preventative maintenance. If you feel your carpet is beginning to look a bit shabby or dirty, then it is probably time for a professional steam clean.
We strongly recommend that you can are present during the cleaning service. We do a Pre-Inspection walkthrough upon arrival, which provides the technician with valuable information about your needs and expectations. We qualify the job requirements (i.e. stains requiring special attention) and note any pre-existing damages. Then, explain the Steam ‘n’ Dry Carpet Cleaning Auckland professional service process.
It depends on several factors, the cleaning method, humidity and airflow. If you use Steam ‘n’ Dry Carpet Cleaning Auckland expert services dry cleaning method, then you can use your carpet immediately after cleaning. After steam cleaning, it can take your carpet anywhere between eight and 24 hours to dry completely, though in most circumstances you can safely walk on it within a couple of hours.
we can help with flooded carpets if it is a freshwater flood. Although, Specialty Cleaning pricing would apply. If it is sewage then, unfortunately, Steam ‘n’ Dry Carpet Cleaning Auckland expert services cannot perform a cleaning. However, we can send our restoration team.
Our steam cleaning method removes the vast majority of stains, including household spillages such as tea, coffee or red wine. Some stain removal options remove 97% of stains and spots. Steam ‘n’ Dry Carpet Cleaning Auckland expert services crew will try to identify any tough stains before cleaning and advise on alternative stain removal cleaning methods d. Regular vacuuming and yearly steam cleaning of your carpets will significantly reduce the chances of stubborn stains setting in.
We clean the area rugs in your home. With the Proprietary truck-mounted equipment uses 80°C Hot Steam 5 x better clean, stain kills virus dust mites. We will not over-wet area rugs or cause damage to the floor underneath.
There are cases where lower quality cleaning methods leave behind cleaning agent residue on carpets. This will attract dirt. However, we offer expert services state-of-the-art equipment, cleaning agents, and cleaning methods to ensure that no residue is left behind. Your carpet will look as good as new for months after cleaning.
Yes. We use a portable unit instead of the truck-mounted unit, so Steam ‘n’ Dry Carpet Cleaning Auckland expert services technicians will need access to an electrical outlet, a water source (water tap) and a disposal area (the proper recommended disposal area is a bathroom toilet)
In addition to our carpet cleaning services, we also offer bonnet chem dry carpet cleaning. This method primarily ‘buffs’ your carpet to remove dirt and particles. Steam ‘n’ Dry Carpet Cleaning Auckland expert service recommend this as a useful interim cleaning method that may prolong the life of your carpet without the need to commit to a full clean.
We at Steam ‘n’ Dry Carpet Cleaning Auckland expert service certainly do our best to accommodate your technician requests. If you would like to request a Technician, please mention it to your Customer Service Representative when you call to book.
Steam ‘n’ Dry Carpet Cleaning Auckland expert service stands behind all of its work- all work comes with a 7-Day guarantee, giving you time to report any deficiencies that may arise.
Vacuuming your carpet is essential to keep it clean and hygienic while prolonging its life. Steam ‘n’ Dry Carpet Cleaning Auckland recommend that you vacuum your carpets at least once a week with a quality vacuum cleaner. In high traffic areas or rooms where you keep pets, you may want to consider more frequent vacuuming, even as often as once a day. Remember that slow and steady vacuuming is the way to go to ensure maximum removal of dust and dirt.
Yes, with advance notice, Steam ‘n’ Dry Carpet Cleaning Auckland expert service can have technicians available for any special cleaning needs or unique circumstances. Please call us for information, scheduling and pricing.
We are active in the following suburbs: in South Auckland, North Shore, Eastern Bays, West Auckland and Hibiscus Coast.
At Steam ‘n’ Dry Carpet Cleaning Auckland expert service, we know that your time is valuable, so we are conscious of that while we are in your home. The average cleaning takes between 1-2 hours and we always guarantee a minimum of 1 hour per household to be able to complete a proper pre-inspection, cleaning and post-inspection. If you have your whole house done, then you should plan on longer than the 1-2 hour average.
As professionals, we are trained, in using all of the cleaning methods. Steam ‘n’ Dry Carpet Cleaning Auckland expert services frequently use the method recommended/required by the carpet manufacturer. In most cases, this will be truck-mounted hot water extraction, also known as steam cleaning.
Carpet manufacturers and respiratory specialists recommend getting a professional cleaning at least every 12-18 months. Your carpets, upholstery, and mattresses act as air filters in your home and trap contaminants. If you are waiting for your carpets to look soiled before cleaning, then you are waiting too long. Schedule your cleaning on a regular cycle to ensure a clean in-home air environment with Steam ‘n’ Dry Carpet Cleaning Auckland expert services.
No. We use the best cleaning solutions and cleaning procedures. Steam ‘n’ Dry Carpet Cleaning Auckland expert services solutions don’t cause re-soiling, and our truck-mounted methods leave minimal residue, leaving your carpet soft and clean.
In the past, carpet cleaning companies have had a bad reputation for “bait & switch”- offering a low price to get you to book an appointment. Once you have taken time out of your schedule, carpet cleaning technicians will be on their way. Note that they may add on extra fees for sanitizing, deodorizing, waste handling, travel, fuel, etc. when necessary. This happens when the customer ends up with a bill that is much more than the original amount quoted.
Urine spot restoration can be a complicated procedure. The type of carpet and the degree of contamination significantly affects the outcome. We can achieve very satisfactory results using new topical solutions and treatments.
In many modern developments (especially condominiums, apartments, basement suites and townhouses) there is no apparent separation between living room and dining room areas.
We are very aware and concerned about using the safest products in your home. At your request, we will gladly provide you with safety information about any of the products we use in your home.
We provide fibre protector but Teflon stain Guard is not included in our base price. Although carpet manufacturers recommend reapplying fibre protector with every professional carpet cleaning (it is a requirement to keep a new carpet warranty valid), we leave that choice up to each customer.
Experienced, Researched and written by the Stephens family. Thus, includes Graeme an IICRC master restoration Technician 2001, with over 33 years of upholstery and carpet cleaning in Auckland services experience.
Updated: January 26, 2021
Generally, it will take approximately 20-30 minutes per room. This time can vary greatly with respect to the amount of furniture to be moved. How soiled the carpet is, and any necessary spot removal treatments.
Water can damage the carpet if it is improperly extracted. However, the method used by Carpet Cleaning Auckland removes 95% of the limited water with Carpet Cleaning Auckland industrial-strength vacuum. Moreover, it’s the method that most carpet manufacturers would suggest.
Drying time is determined by humidity levels, airflow to the room(s) cleaned, and the type of carpet. Generally speaking, turning on your air conditioning or heating system (depending on the time of year and your location) will help speed the process. Although it typically takes 2-24 hours for the carpet to dry. You can walk on it as soon as we are finished (just don’t forget to remove street shoes first to avoid re-soiling).
The problem is caused by residues being left in the carpet which attract dirt. The modern methods we use rinse almost all of the cleaning agents out of the carpet so that it will not attract dirt.
The carpet may be walked on with clean feet or indoor shoes right after cleaning; however, we recommend restricting activity on the carpet to this foot traffic until it is completely dry.
This Carpet Cleaning Auckland basic cleaning solution is nearly the same as laundry detergent. Though it may be both family and environmentally friendly, it is always a good idea to restrict contact between the recently cleaned carpet and your children or pets.
We are professionally trained to move your furniture. Put them back to their rightful place when cleaning is finished. We do advise to remove items off of your furniture such as electronics, plants, lamps, and knick-knacks. We will move almost all furniture that can be safely moved by a two-man crew. There are some items we will not move, including:
3. China cabinets
4. Water beds/some large beds
5. Dressers with mirrors
6. Billiard tables and so on.
It is not required that you be home while your carpet is cleaned. It is because we are thoroughly trained professionals you can rely on. To be able to provide the best possible service, we do recommend that someone be home before we begin cleaning. To discuss any specific needs or areas of concern with regards to the care of your carpet.
Yes. However, the area rug can’t dry over the wet carpet. The area rug has to be taken to a clean hard surface to dry. Occasionally, Carpet Cleaning Auckland technicians will bring your area rug to a special facility to be cleaned. Then deliver the rug back once it is totally dry.
Despite the fact that most spots that are removed from carpet do not reappear. Some substances in carpet backing may wick to the surface following cleaning. Should this happen, contact your local Carpet Cleaning Auckland as soon as possible. They will be able to help you resolve this concern.
The last one on our Carpet Cleaning FAQs. We are pleased to work with you to correct any situation that may come up. In some instances, this can mean spot cleaning specific areas of concern. Even completely re-cleaning the areas under consideration. In the end, we’re not satisfied unless you are.
After you’re done reading our Carpet Cleaning FAQs, learn more about us and who we are.